Shipping Policy

Production and Shipping Times

• Custom Orders: Each order is handcrafted to your specifications. Please allow up to 30 business days for production and shipping.
• Peak Times: During peak seasons, production times may be slightly longer. We'll keep you updated on any potential delays.

Shipping Fees

We offer free international shipping on all orders.

Customs Duties and Taxes

• USA: For US customers, we typically ship from within the country to avoid customs fees.
• International Orders: Customers are responsible for any customs duties or taxes imposed by their local customs authorities.

Damage and Returns

We take great care in packaging your order to ensure safe delivery. However, if your order arrives damaged, please contact our customer support immediately. We will work with you to resolve the issue, which may include a replacement or refund.

Please note that due to the custom nature of our products, returns are not accepted unless the item arrives damaged.